Under most conditions your order will be shipped within 24 hrs. but may take up to 10 business days. PLEASE PROVIDE YOUR "MUST HAVE" DATE ON ALL ORDERS. If you ordered multiple items, we may need to wait an extra day or two if we are temporarily out of stock and are momentarily expecting items to arrive to complete your order. We will call you if your "MUST HAVE" Date cannot be met. From date of shipment, depending on shipper used, please allow 3-10 days to receive your order.
Under ALL circumstances, PLEASE let us know if you need to receive your order within or before 7 days. There is a section on your order form for "Comments to Merchant". Please use this to note anything you need for us to know about your order or timing.
GROUND SHIPPING General information
We reserve the right to choose the best shipper for your order. Our prefered shipper UPS we also usethe Postal Service for Ground service as well as for expedited & overnight service. Please note that you must use a physical address. These carriers will NOT deliver to a Post Office Box.
International shipments MUST be SHIPPED to the BILLING ADDRESS where you receive your Credit card statement. NO Exceptions!
International orders cannot be sent "Next Day" or "Overnight" or with "RUSH" instructions.
CUSTOMS - PLEASE BE AWARE that customs may elect to hold your package for up to 90 days.
Delivery time of shipments cannot be guaranteed. We cannot be responsible for untimely international deliveries. Please contact the customs authorities in your country for customs specifics.