SingingBearsOnline.com is a family-owned business located in Beachwood, New Jersey. Established in 2005, SingingBearsOnline.com has strived to set a high standard for providing the best products and the best service to our customers. This standard has allowed us to grow rapidly over our short existence. We strongly believe this success is based on our commitment to our customers.
Why should I buy from SingingBearsOnline.com?
Fast and Friendly Service - We view the Internet not as a wall to hide behind but as a medium for fast and convenient shopping. Answering questions in an expedient fashion is our first step to achieving 100% customer satisfaction. Our goal is to answer e-mail messages during normal working hours within four hours. During all other times, we strive to answer all e-mails within 24 hours. We enjoy helping our customers select just the right singing teddy bear or animal for a loved one or themselves.
Selection, Selection, and Selection - Warehouses have replaced storefronts on the Internet. This has allowed for larger inventories and greater selection for you the customer. While some shoppers may find themselves settling for meager selections, SingingBearsOnline.com customers can enjoy a rich selection of over hundreds of quality plush singing bears. Not many brick and mortar stores can offer this kind of selection.
Quick Delivery of Your Purchase - Through our efficiency and use of current technology, SingingBearsOnline.com has been able to provide exceptionally quick delivery of your orders. We carry our entire stock of quality teddy bears and stuffed animals in inventory. If you see an item on our website, it is available for immediate purchase and delivery. Of course, with so many items, we have had a few occasions where an item sells out and someone else places an order before we can update the website. If this happens, we will immediately contact you with an estimated delivery date and an apology. Most of our orders are shipped on the same day of purchase; few Internet companies can make this statement.
Competitive Pricing - We strive to offer the best possible prices for our customers. You might occasionally find one of our animals for a cheaper price on another website, but we believe our customer service and commitment to excellence will make up for any small difference in price you might occasionally find.
Privacy - The information you provide when ordering will not be sold or given to any third parties. You will not be contacted by email except as it pertains to your order unless you choose to allow us to contact you for future sales or special offers.
Ease of Ordering - You can order on-line from the comfort of your own home or office anytime of the day or night. No need to hassle shopping mall crowds and traffic.
Fast Order Confirmation - When you have completed your order, you will almost immediately receive an email confirmation showing the items you ordered and the amount you paid. If you need to make a correction to your order, just reply to the email with the correct information. Of course, if the order has already been shipped, you will need to contact us for help.
Our 30 Day Guarantee - Our 30 Day no hassle guarantee assures you that if you have any problems, or simply change your mind, you will receive a fast, friendly refund. Just pay to have it shipped back to us.